Privacy Policy

1. Data controller

This website is operated by IBT Services B.V., responsible for the processing of personal and business data submitted through this website.

Company registration and verification details are available on the Compliance page.

2. What data we collect

IBT may collect data submitted through RFQ and contact forms, including:

• Name and company name
• Email address and phone number
• Country and VAT number, if provided
• Company website, if provided
• Product request details and technical specifications
• Delivery requirements and commercial conditions
• Attachments or datasheets, if linked
• Message content
• Form submission metadata: date, time, source page

3. Why we use this data

IBT uses submitted data to:

• Respond to RFQ and contact requests
• Review product availability and sourcing feasibility
• Communicate with clients and suppliers
• Prepare quotes or proforma invoices where applicable
• Coordinate documentation and logistics
• Keep internal transaction and communication records
• Improve internal workflow and lead management

4. Legal basis

• Taking steps before entering into a business transaction
• Legitimate business interest in responding to B2B inquiries
• Legal obligations where business records must be kept
• Consent where specifically requested through form checkbox

Final legal wording may be reviewed before publication.

5. Who data may be shared with

Depending on the request, IBT may share relevant data with:

• Suppliers relevant to the sourcing request
• Logistics partners
• IT service providers (Google Workspace, form processing tools)
• Accounting or administrative service providers
• Authorities where legally required

Only where necessary for the relevant business purpose.

6. Data retention

IBT keeps submitted data only as long as necessary for responding to the request, managing business communication, preparing or documenting transactions, and meeting accounting, tax or legal record-keeping requirements.

7. International transfers

Because IBT works with international suppliers and logistics partners, some request information may be shared outside the Netherlands or EU where necessary for sourcing, supplier communication or transaction execution.

8. Cookies and analytics

This website does not currently use tracking cookies or third-party analytics tools. If this changes, this policy will be updated.

9. Your rights

You may contact IBT to request, where applicable:

• Access to your data
• Correction of inaccurate data
• Deletion of data
• Restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent

Contact: info@ibtservices.nl

10. Security

IBT uses reasonable technical and organizational measures to protect submitted information from unauthorized access, misuse or loss.

11. Changes to this policy

IBT may update this Privacy Policy from time to time. The latest version will be published on this page with the date of last update.